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Top FAQs

  • How do I access my PPC Online Titles?
  • Technical Bulletin:
    Anti-Spyware products interfering with product availability.

More FAQs...

PPC Reference Library Online
Frequently Asked Questions

PPC

  • General Information
  • Known Issues

View AnswerHow do I access my PPC Online Titles?

If you have ordered an online title for the first time, you must go though the online content activation process and set up your username and password.

If you already have a username and password, click the link Go To My Library under My Library located on the right hand side of ppc.thomson.com homepage and sign in with your username and password. Once you sign in, under Online Titles click the blue link titled Click Here. This will take you to your online titles.

View AnswerWhy can’t I see my Table of Contents?

You must have Sun Java installed and running to view the Table of Contents. To access this download click here.

View AnswerI’m clicking on the table of contents, why doesn’t the page change on the right?

If you are a Norton Internet Security user, you must disable the pop-up blocker. For help doing this refer to the Help menu within Norton Internet Security.

View AnswerTechnical Bulletin - Anti-Spyware products interfering with product availability.

Anti-spyware products are removing registry entries that begin with any capitalization form of "PPC" in response to a Trojan virus. The virus targets a popular consumer product - not your PPC products. Unfortunately the PPC and WG&L e-Tool products as well as PPC's Smart e-Practice Aids-Risk Assessment are affected by the anti-spyware action since they rely on registry entries that begin with PPC.

Read the full Technical Bulletin. The latest pattern file as of 9/26/2007 no longer identifies PPC as a threat. Ensure that you get the latest pattern files before running the scan again.

 
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