No. Webinars are live with an expert speaker talking to the audience in real time. As a result, you may ask the speaker your questions through a web chat feature. Simply type your questions into the "Chat" section of the software, and the speaker will address your questions at the end of the presentation.

An outline of class content is available on the Webinar Learning Network registration page where that session is listed. Select the class that you want to attend and read the description provided.

For WebEx Training, you will receive an email reminder two business days prior to your class with instructions on accessing the class, an attached copy of the participant evaluation form and a link to the website where you can download the materials.

Please include your name and the acronym/cover title in any correspondence about your class. If you don't have the keycode, then we will identify your request by the name of your class, type of training (Seminar or Virtual), date and time.

In the event you need to cancel your registration, you will be asked for the identifying information for your specific webinar—title of webinar, class code, and date and time. This information is listed on your confirmation statement displayed after you submit your registration.

Call Customer Service: 9:00-7:00 Eastern Time M-F: 800.323.8724, then select option 2.

There are two ways to reschedule your training registration: You will be asked for the identifying information at the top of this message. The process is similar to submitting a cancellation, with the addition of your new choice of training session.

Call Customer Service: 9:00-7:00 Eastern Time M-F: 800.323.8724, then select option 2.

Certainly. Follow the rescheduling instructions in the FAQ above this one.

There are two ways to obtain these instructions:

1. Please call Customer Service at 800.323.8724 and press option 2. A representative will confirm your training request, verify your email address and generate access instructions.
2. Email us at Webinar_Partnership_Series@thomson.com with your name and the acronym/cover title (or class name, type of training, date and time) and request access instructions.

Yes, to use all of the interactive features in a webinar, you must run Training Manager on your computer. Unlike old methods of installing software from a CD or disk, the webinar software will automatically download and set up Training Manager the first time you join a webinar. Each time you participate in a webinar, Training Manager will maintain itself by checking for the latest version and automatically updating itself, if necessary.

No, webinars will work on both PCs and Macs. As long as you have a high-speed internet connection, you can participate in a webinar.

After class, to receive CPE credit, return a completed evaluation form. You will receive an electronic version of the student evaluation in your class reminder email.

A certificate showing your CPE credit will be mailed or emailed to your address 4-6 weeks after you return the evaluation.

To be in compliance with NASBA, each student needs to register, receive training materials and return an evaluation form. We will try to accommodate your request, but the need for effective training limits the number of students per session. We may be able to arrange an individual class for your firm.

Please request custom training at Webinar_Partnership_Series@thomson.com.